Resume

Education | Work Experience | Skills and Certifications


Professional Profile

Creative communication specialist and result-driven entrepreneur with 25+ years of experience in hospitality and tourism. Skilled in leadership, web and content development, communication strategy, customer service, teambuilding, and project management.

Professional Aspirations

I am passionate about joining a communication team, project, or graduate internship with at a mission-driven organization that values connection, creativity, and positive impact, in the wellness, travel, or hospitality industry.

Education


Colorado State University | Fort Collins, CO

M.S. in Communication and Media Management | January –Expected December
G.P.A. 4.0
Relevant coursework: Strategic Digital Communication, Corporate Web Design and Management, and Digital Media Writing and Production

InHolland University of Applied Sciences | Rotterdam, the Netherlands

B.S. in Communication and Media Studies |
Two semesters at L’IFI ESC Rouen, France: Business Administration International exchange program.

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Work Experience


Brickhouse 737 | Ouray, CO

Web and Social Media Manager, Co-owner | June –Present
Develop and maintain the restaurant's website, content and marketing channels.
Create local tourism partnerships to enhance online exposure and increase gross revenue.
Supervise and train staff as primary host and implement service protocols, leading to increased positive reviews and teamwork.
Lead marketing and community outreach initiatives, including in-depth research and a strategic communication plan.

Dutchness LLC | Ouray, CO

Property Owner | August –Present
Manage day-to-day operations of vacation rental property, ensuring an exceptional guest experience and optimal occupancy rates.
Maintain booking and marketing platforms.
Manage contracts, tax documentation, and oversee maintenance and cleaning staff.

China Clipper Inn | Ouray, CO

Co-owner/ Proprietor | August –January
Managed and directed the operations of the China Clipper Inn, a 13-room B&B: implemented and maintained bookings, website, and social media platforms.
Oversaw innkeepers, housekeeping, and maintenance staff.
Managed vendor contracts, tax documentation, and bookkeeping.
Launched marketing campaigns and events, growing gross revenue by 20% during ownership.
Developed and executed a strategic plan to sell the Inn without a realtor in , which resulted in a successful transfer of ownership in 2019.

MSU Denver Counseling Center | Denver, CO

Administrative Assistant III | January –June
Assisted the Director and supervisors with the department’s administrative activities and coordinated various administrative processes and projects.

Netherlands Board of Tourism and Conventions | The Netherlands

Project Manager and Editor | August –October
Led several projects to redesign the websites for the Netherlands Board of Tourism & Conventions.
Managed a team of content and web developers to deliver project planning on time and within budget.
Collaborated with editorial Staff, IT department, sales and marketing department, and International offices to increase NBTC's media exposure and support strategic marketing initiatives.
Developed websites and edited content.

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Skills & Certifications


Software skills
Microsoft Office, Google Docs, Adobe Photoshop, Canva and QuickBooks.
CMS systems: Tridion and WordPress.
Program languages: HTML 5 and CSS
Language skills
Fluent in English and Dutch (native), limited working proficiency in German and French.
Certifications
Hootsuite, Google Analytics, SEO and PRINCE2 Foundation.

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