Resume

Education | Work Experience | Skills and Certifications


Professional Profile

Creative communication specialist and result-driven entrepreneur with 25+ years of experience in hospitality and tourism. Skilled in digital media and marketing communication strategy, web development, customer service, teambuilding, and project management.

Professional Aspirations

I am passionate about joining a communication team, project, or graduate internship with a mission-driven organization that aims to empower people to help develop their physical and/or spiritual health and overall well-being.

Education


Colorado State University | Fort Collins, CO

M.S. in Communication and Media Management | January –Expected December
G.P.A. 4.0
Relevant coursework: Strategic Digital Communication, Corporate Web Design and Management, and Digital Media Writing and Production

InHolland University of Applied Sciences | Rotterdam, the Netherlands

B.S. in Communication and Media Studies |
Two semesters at L’IFI ESC Rouen, France: Business Administration International exchange program.

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Work Experience


Brickhouse 737 | Ouray, CO

Digital Marketing Manager, Co-owner | June –Present
Develop and maintain the restaurant's website, content and marketing channels.
Create local tourism partnerships to enhance online visibility and increase gross revenue by 25%.
Supervise and train staff as primary host during daily operations and implement service protocols, leading to increased positive guest experiences and teamwork.
Lead marketing and community outreach initiatives, including in-depth research and implementation of a data-driven communication strategy.

Dutchness LLC | Ouray, CO

Property Owner | August –Present
Manage day-to-day operations of vacation rental property, ensuring an exceptional guest experience and optimal occupancy rates.
Maintain booking and marketing platforms.
Manage contracts, tax documentation, and oversee maintenance and cleaning staff.

China Clipper Inn | Ouray, CO

Co-owner/ Proprietor | August –January
Managed and directed the operations of the China Clipper Inn, a boutique 13-room B&B.
Oversaw all aspects of operations: marketing, guest services, housekeeping, maintenance staff, vendor contracts, tax documentation, and financial planning.
Implemented and maintained bookings, website, and social media platforms.
Launched and executed marketing campaigns and events, growing gross revenue by 25% during ownership.
Developed and executed a comprehensive 3-year operational and exit strategy, culminating in a successful sale of the property in .
Increased the value of the business by 35% to ensure long-term profitability and appeal to prospective buyers.

MSU Denver Counseling Center | Denver, CO

Administrative Assistant III | January –June
Assisted the Director and supervisors with the department’s administrative activities and coordinated various administrative processes and projects.

Netherlands Board of Tourism and Conventions | The Netherlands

Project Manager and Editor | August –October
Led several projects to redesign the websites for the Netherlands Board of Tourism & Conventions.
Managed a team of content and web developers to deliver project planning on time and within budget.
Collaborated with editorial Staff, IT department, sales and marketing department, and International offices to increase NBTC's media exposure and support strategic marketing initiatives.
Developed websites and edited content.

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Skills & Certifications


Software skills
Microsoft Office, Google Docs, Adobe Photoshop/ Premier Pro, Canva, QuickBooks and Touch Bistro.
CMS systems: Tridion and WordPress.
Program languages: HTML 5 and CSS.
Language skills
Fluent in English and Dutch (native), limited working proficiency in German and French.
Certifications
HTML5, Excel, Hootsuite, Google Analytics, SEO and PRINCE2 Foundation.

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